Oregon Public Broadcasting

The Oregon Department of Justice is warning people about scam artists who've been calling to talk about the risk of computer viruses.

Attorney General, John Kroger, says they're investigating more than a dozen complaints of bogus callers.

Rebecca Roberts Galloway / OPB

The Oregon DOJ is warning consumers about a scam involving callers claiming to be fighting computer viruses.

"They call people on the phone. They tell people that because of the way they're using their computer, they're at risk of computer viruses and offer to help. And then walk the person through what are supposedly computer security steps, which in fact install spyware on the person's computer that steals their personal financial information and identity," Kroger said.

Last year Oregonians reported losing nearly $2 million to scams.

Experts say hang-up on unsolicited calls and delete similar e-mails.

Never open attachments or click on links from suspicious emails because they may well contain software created to steal your personal information.

Press release:

http://www.doj.state.or.us/releases/2011/rel070611.shtml

Additional tips to avoid falling victim (courtesy Oregon DOJ)

• If you receive an unsolicited email or phone call claiming your computer is at risk or needs attention, hang up or delete the email. Never open attachments or click on links from suspicious emails.
• Make sure your computer has up to date anti-virus software. Perform a virus scan on a regular basis. 
• Pop-up ads commonly carry malware. Do not be enticed by fake offers of "free" stuff, surveys or contests. Also, never provide personal information through pop-up ads.
• If you suspect a virus or malware is lurking on your computer, stop shopping, banking, and other online activities that involve user names, passwords, or other sensitive information.
• For more on what to do in an e-mergency see: www.onguardonline.gov 

If you receive a suspicious solicitation but are unsure whether or not you are the target of a scam, please call the Oregon Department of Justice Consumer Hotline at 1-877-877-9392.